We want you to have a smooth shopping experience with us.You can request a return or exchange within 2–3 days after receiving your parcel. The product must be unused and in the same condition as received, along with its original packaging.To request a return or exchange, contact us on WhatsApp and share proof (images or video) of the issue. Once approved, we will dispatch a replacement parcel. At the time of delivery, our rider will collect the damaged or defective item from you.Refund PolicyRefund is only applicable if:The product is damaged, orThe product received is not the same as orderedRefund requests must also be made within 2–3 days of delivery with proper proof. Once approved, the refund will be processed accordingly.Important ConditionsThe item must be in original condition and packagingRequests must be made within 2–3 days of deliveryAfter 3 days of receiving the parcel, no return, exchange, or refund requests will be accepted.For any assistance, feel free to contact us on WhatsApp.